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FAQ - Frequently Asked Questions

J&T Distributing is THE OFFICIAL Dynavin Distributor of North America.

Please take a minute to read through the frequently asked questions below. You can also use the search bar on the top right with keywords/phrases.

Please ensure that your firmware is up to date before proceeding with troubleshooting: click here for the latest firmware updates.

Contents

1. Before you Buy/Pre-installation

2. Installation

3. Operation

4. Navigation

5. Firmware/Software Updates

 

 

1. Before you Buy/Pre-installation

 

1a: What is the difference between Android units and "regular"/ WinCE units?

Most Dynavin units use WinCE (older units) or a proprietary OS (newer units) to run the navigation program.... but on some cars there is an option to get android units instead.  This change in hardware makes for a VERY different type of unit but there is much confusion and misunderstanding about what exactly Android means to a car head unit.

The regular Dynavin units are best described as "conventional" car stereo/radio navigation systems....very similar to a OEM system found in many new cars, very similar to the name brand aftermarket units from Alpine, Pioneer, Kenwood, etc...

Android units on the other hand (like the Avin) are more like grafting an Android tablet into a car stereo/radio: they are intended to be flexible and easily modified. With the added flexibility of Android comes the added possibility of issues, issues with Android, issues with apps, issues with connectivity. In general these units work fine but they are more complex and require a level of technical ability and knowledge to get the most out of them. If you are willing to spend the time to read, learn, dial everything in, and update and maintain things regularly, Android will be a lot of fun for you. If you just want to "set it and forget it", get a regular/Windows unit.  If you do not intend to tether your Android unit to the internet you are likely wasting your time with an Android unit and would be better off with a non-android based unit.

There are now many "all android" units on the market, they vary GREATLY in quality, some are very good (we carry the Avin units), some are terrible, do your homework!  Or if you are not finding the info you are looking for, email us for clarification. 

 

 

1b: Which AC control relocation bracket do I need for my E46 without OEM navigation?

Look at your car's buttons. If there are no seams between the buttons and they are all housed in the same button housing, you need the "single row relocation bracket" as pictured below. The number of buttons is irrelevant but what is crucial is whether there are vertical seams between them or not.

 

If you can see seams between the buttons (as pictured below) or you have one button with a "blank" filling in the rest of the area, you need an "individual row relocation bracket".  The number of buttons is irrelevant but what is crucial is whether there are vertical seams between them or not.

  

If you have any questions as to which part you need, email or Message Us a picture of your console and we will let you know!

 

 

 

1c: My BMW has OEM Nav. What do I need to install a Dynavin?

If you have OEM Navigation in your BMW E46/E39/E53, your car's radio is actually in the trunk. On the appropriate Dynavin page for your BMW model, select "w/ OEM navigation (includes extension cable)" under the "Current Audio System" drop-down menu.

The extension cable (a.k.a "Fakra cable") extends all of the wiring from the radio in the trunk to the Dynavin in your dash. You will locate the square car wire harness (pictured below) and unplug it from the OEM radio module. You will then plug in that square car wire harness into ONE of the appropriate short wire harnesses included with the Dynavin (either round or flat pin). The other end of the short wire harness --that is now plugged into the car plug-- will plug into the long extension cable. You will run this cable up to the dash and plug it into the Dynavin. You will also need to make a separate connection for the button lighting using the loose orange wire (see #1d below). 

The extension cable comes with an antenna extension as well. You will plug one end into the radio antenna input (pictured below) and the other end will run to the dash and plug into the teal plug on the Dynavin.

*Be careful to note the location of the battery cable in your car, running the extension harness near the battery cable can cause noise issues.  Standard practice is to run the signal cables (including the extension harness) down the opposite side of the car from the battery cable.

(E39 w/ OEM Nav pictured above)

If you are upgrading your N6 to an N7, you won't need to purchase the extension cable again because it is the same on both the N6 and N7; however, you will have to replace the short wire harness (round or flat) that plugs into the car's square plug. (The N7 short wire harnesses have one brown end and one black end instead of two black ends.) The round and flat pin harnesses are included with the E39 and E53 Dynavins. But if you have an E46, let us know because you may need the flat pin wire harness. The round pin wire harness is included with the E46 Dynavin.

PDF Version here

                                                                                               

 

1d: I installed the extension harness and my Dynavin buttons don't light up!
You may find after installing the extension cable that the buttons on your Dynavin don't light up. There is an orange illumination wire on the extension cable but there is no illumination wire in the trunk plug.  You will need to splice the orange wire from the extension "Fakra" cable into a dash lighting circuit. The easiest place to do this on most cars is the ashtray light or at the stock head unit plug; in most BMWs the lighting wire is the red and gray wire on the blue plug (pictured below).  ALWAYS confirm this with a test light or voltmeter.

 

 PDF Version here

 


1e: Will my steering wheel buttons still work?

Yes! A CANBUS/iBus adapter is included with each N6 unit to handle the steering wheel control messages from the car in addition to other functions. Just plug it in!  

On the N7s, the CANBUS/iBus is integrated into the head unit so install is even easier!

 

 

1f: Will the E46 Dynavin work with my E46 HK system?

Yes! Plug and play.

 

 

 

1g: Will the E39/E53 Dynavin work with the DSP system?

Yes! ONLY the Dynavin N6 & N7s units do.

Note: All M series E39s and E53s have DSP. Another way to know is if your car does not have stock navigation and your stock stereo has a DSP button on it, then it has DSP. If you're still not sure, get your VIN and go to www.bmwvin.com.

With the new Dynavin N6 & N7, Dynavin has come up with a way to emulate the OEM head unit in a way that keeps the DSP amp active.  This allows the Dynavin to be plug and play with the DSP system allowing retention of the OEM amp and speakers.  Due to the architecture of the DSP system, there are some limits to the functionality of the system; for instance, the fader is not adjustable (as the input to the DSP amp is 2 channel, not 4) and the interface with the stock DSP amp requires a very specific setup procedure to ensure even volume output between sources.

CLICK HERE FOR INSTRUCTIONS ON HOW TO SETUP A DYNAVIN N6 IN A DSP EQUIPPED E39/E53 BMW

More about DSP:

The DSP is a proprietary integrated system, the display on the dashboard is just a control unit and display, the amp, radio and all its functions are actually housed in the trunk. Because of its closed nature you cannot remove a part of the system and expect it to still operate.

Because of this there used to be only two options available.  Option 1 was to relocate the dash mounted parts of the stock system to the trunk and/or glove compartment, info about how to do this can be found here: http://forums.bimmerforums.com/forum....php?t=1553862.

The second option was to bypass the factory amp altogether and install an aftermarket amp. This option is desirable if you want to upgrade your sound at the same time that you upgrade your head unit. 

If you have a different brand of head unit, it WILL NOT work with the DSP system and you will need to do one of the options explained above.

 


1h: Can I watch TV on the Dynavin?

There is a television tuner available but it is a separate accessory. At this point there is only a tuner available for DVB-T markets (Europe and Australia primarily).

However, the Dynavin does play DVD movies. The Dynavin N7-E9X unit is the only one not equipped with a CD/DVD drive but you can purchase one separately that fits into the glove box: N7-HDP External DVD/CD drive for N7-E9X. 

 

 


1i: Do I need anything else?

If you've selected the options in the drop down menus correctly, you probably won't need anything else. Optional accessories include the USB extension cable so that you can easily access the USB plugs on the back of the unit once it is installed. This allows you to charge your phone or plug in a flash drive loaded with your music. The Dynavin also has an auxiliary audio/video input; there are a number of cables that can be used with the aux in and which cord you might use depends on what you want to connect. For example, the headphone style plug is the most popular as it allows ANYTHING with a headphone output to be played. Lastly, since the Dynavin is reverse camera ready, you may also want the backup camera. These items can be purchased from our accessories section or as add-ons in the drop down menus on the Dynavin product pages.

 

 


1j: Where can I get these USB and auxiliary cables?

These cables can be purchased from our accessories section.

 

 


1k: I have an early E46/E39 with the "powered" antenna, Will my radio work?

Some BMWs before early 2002 have an antenna that is powered by the factory head unit, when you remove the OEM head unit, you remove the power source resulting in sub par radio reception.  The fix is to buy a Metra 40-VW53 antenna adapter; connect the blue power wire on it to the red wire in the Dynavin harness.  This restores power to the antenna and will improve reception. 

Since the Dynavin N6 now has an OEM Fakra style antenna plug instead of a standard aftermarket antenna plug, you will also need a second adapter to convert the standard antenna plug on the Metra 40-VW53 part to the Fakra style plug on the Dynavin...Metra 40-EU20 will do the trick.

 

 

 


1L: Is the Dynavin and truly "plug and play"?

Yes! These Dynavin units come with wire harness adapters that match the factory wiring and all the accessory parts needed for standard functionality. They are cosmetically and physically matched to the vehicle in order to fit and appear stock with minimal installation required. Except for a few minor exceptions, they fit without modification to the vehicle.

Various accessories are also available, backup cameras, flush mount cables, tuners, etc. that may require more extensive installation.

If you are installing an extension cable into an E46/E39/E53, see question 1d.

 

  

 

1m: Does the Dynavin support SiriusXM satellite radio?

Yes! The new Dynavin N7s are compatible with SiriusXM with the SiriusXM SXV300 Tuner (sold separately). Alternatively, you can use the SiriusXM smartphone app and connect your phone via auxiliary input OR and stream the audio to the head unit via Bluetooth.

The previous N6 units do not directly support satellite radio; however, you can use the SiriusXM smartphone app and connect your phone via auxiliary input OR and stream the audio to the head unit via Bluetooth.

The Dynavin is not compatible with factory SiriusXM tuners; the SiriusXM SXV300 Tuner is required for functionality.

 

1n: What is the difference between the Dynavin N6 and the N7?

Click here for a side-by-side comparison of the N6 and the new N7 as well as additional information.

 

 Back to Contents

 

2. Installation

 

2a: What do these labels mean on the USBs and which ones should I use?

N7 models: For flash drive or plugging in your phone, use the USB labeled "MEDIA". If you are installing the iLink, we recommend using the USB labeled "SYSTEM" so that you can use the "MEDIA" port for everything else.

N6 models: For flash drives or plugging in your phone, use the USB labeled "MEDIA". If you are installing the iLink, we recommend using the USB labeled "INTERNET" so that you can use the "MEDIA" port for everything else.

D99 models: The DVD USB is used to play music/videos/pictures off a USB flash drive and is one of the selectable sources for the Dynavins regular player interface. It is also used to update the firmware.

 

 

 

 


2b: Do I need to ground the "park" wire to make video work while the car is in motion?

No. There is a setting in the radio menu called "Brake." Turn it off to make video play while the vehicle is in drive, but please pay attention to the road!

 

 

 


2c: My Dynavin is very loud and does not seem to have much volume adjustment. 

The Dynavin units have an output level setting to change the output to better match the car's OEM amplifier (if equipped).

If you have an E39 with DSP, go to the "Sound" menu icon > DSP Setting and adjust the slider higher. This will help regulate call volume that is too loud. Do the opposite if too quiet.

On D99 units go to the hidden "Factory Settings Menu" by going into radio settings, select SYSTEM, the press the upper right corner of the screen.  The menu will come up, set the AMP setting to COMMON (or ON depending on your Dynavin version).  DO NOT set this setting to OPTICAL.

If your Dynavin is too quiet, do the opposite and set the AMP setting to NONE.

The N6 has a similar feature in the sound menu called Hifi Amp.  Use as necessary.

 

 

 

2d: I hear lots of weird noises, static, beeps, etc...

If you ran the extension cable in your E46, E39, or E53, be careful to note the location of the battery cable in your car. Running the extension harness near the battery cable can cause noise issues particularly when accelerating.  Standard practice is to run the signal cables (including the extension harness) down the opposite side of the car from the battery cable.

Depending on the vehicle, you will also want to check the Factory Amp setting in the sound menu. Turn it on and lower it.

See 2c for more. 

 

2e: My steering wheel controls don't work!

N7 models: The N7 models have the iBus/Canbus box integrated into the head unit. So, make sure that you are running the most current firmware. See question 5a for the latest firmware version.

N6 models: Verify that you have plugged in the little black ibus interface box, it  just plugs into the Dynavin harness, that is it, the mini USB/second plug on the box is for programming and is not used in the install. You should hear it click in.

Back to Contents

 

2f: What is the best place to put the external mic?

Many people put them in the stock mic location near the sunroof controls but every car is different, experiment a bit to find the location that works best for you. The mic is VERY directional so near the rear-view mirror, at the front of the headliner, pointing toward you is usually the best option.

 And, yes, you must install it for the Dynavin to be fully functional. The Dynavin is only compatible with the included Dynavin microphone.

 

 

2g: Will the Dynavin work with a universal backup camera?

Absolutely! Universal backup cameras are one of the most common accessories installed along with a new head unit.  There is a dedicated standard video plug for the camera and a wire that is tied in with the camera power wire so that when the backup camera is activated by the reverse lights, the head unit will automatically switch to the backup camera. Most aftermarket backup cameras are compatible with the Dynavin.

If installing with an N7 for an E46/E39/E53, be sure to connect the green wire labeled "360 BIRDVIEW ACTIVE" to the red power wire on the backup camera. See below for wiring diagrams: 

Backup Camera Wiring Diagram Overview (Dynavin N7)

Backup Camera Wiring Diagram Overview (Dynavin N6)

If you want your backup camera to be on all the time so you can access backup camera view on your Dynavin while in drive, you will need to connect the red power wire on the backup camera to the red "CAMERA POWER" wire on one of the included RCA cables.

Installing the factory backup camera with a Dynavin is typically not done (and not recommended) as parts to make them compatible are expensive and a highly experienced install technician is required.

 

 


2h: Why won't a disc, CD, DVD go into the CD slot?

Some of the N6 units are shipped with two shipping "protection" screws on the top of the unit as pictured below. Dynavin has begun phasing these out as they have redesigned the CD drives but they have not yet removed the warning on the top cover. Check the top of the unit to ensure these are not installed and, if present, are removed before installing. 

Before reinstalling into your dash, we recommend inserting a disc to ensure it is working correctly.

 Shipping screws

 

 

2i: This plug doesn't seem to match the plug in my car.

Every Dynavin unit comes with the appropriate wire harness adapter to match your car. Some units come with 2 or more plugs to match the possible variations in a few given vehicle applications. Look closely at each plug. It may take trial and error but one of them WILL match up to your car. 

If you have a BMW and are using the extension harness, the short adapter harness plugs into the radio plug in the trunk area. Then the extension harness plugs into that and is run to the dash where it plugs into the back of the new head unit. You are no longer using the stock radio module or the CD changer; you are simply connecting the extension cable to the car plug (sometimes a blue end) which is  in the trunk for your BMW with OEM navigation. You are bypassing the stock radio module.

For extension cable install instructions, click here.

 

Back to Contents

 

2j: How do you install the iLink module for Apple CarPlay?

N7: See the install diagram here for installing with the Dynavin N7.

N6: See the install diagram here for installing with the Dynavin N6.

Please note: you will have two external microphones installed-- one for the iLink and one for the Dynavin.

 

Back to Contents

 

2k: How do you install a universal backup camera with a Dynavin?

N7: See install diagram here for installing with a Dynavin N7.

N6: See install diagram here for installing with a Dynavin N6.

Please note: these diagrams are shown with the Echomaster Universal Camera that we sell; however, most universal cameras are compatible and install will be similar. 

If you want your backup camera to be on all the time so you can access backup camera view on your Dynavin while in drive, you will need to connect the red power wire on the backup camera to the red "CAMERA POWER" wire on one of the included RCA cables.

Installing the factory backup camera with a Dynavin is typically not done (and not recommended) as parts to make them compatible are expensive and a highly experienced install technician is required.

 

 


3. Operation

 

3a: The screen gives me a warning message when I try to watch a DVD or video?

Go into the settings menu and turn off the setting labeled "Brake".

 

 

 


3b: Why is the time always wrong on the radio screen?

On older D99 and earlier units if you have RDS turned on, the Dynavin will get its time settings from the radio station you are listening to. If the radio station is broadcasting inaccurate RDS time data....your clock will be wrong on your Dynavin! Turn off RDS in the settings menu or call your local radio station and tell them to fix their RDS time settings!

On N6 and N7 units the time is set by the GPS satellites; good GPS reception is a necessity and you must set the time zone in the Settings menu. (See image below for your time zone setting. Daylight Savings Time is depicted below. Add -1 for standard time.)

Visit https://www.timeanddate.com/time/map/ to search by specific location.

 

 


3c: Where is the setting to make the time 12 hour instead of 24?

Older Dynavin units only display time on the Radio in 24 hour time, On the navigation screens time display is configurable in the navigation system menu.

 

On N6 and N7 units set the region to USA in the Settings/System menu. 

 

 


3d: What's with all the different menus?

There are separate menus for the stereo portion of the unit and the navigation portion of the unit.  Time settings and a number of sound settings may be fount within each. Once you spend some time with the unit and understand how it works you will better understand the different menus and how to use them.

 

 

 


3e: Does the Dynavin have internet browsing?

No. Newer Dynavin units do not have internet browsing as they are more conventional, radio function focused units. 

 

 Back to Contents

3f: My phone won't pair with the Dynavin.

If you have an iPhone, "FORGET" the device from your phone and do a hard reset (not just a restart but not a factory reset). If it's an Android, "FORGET" the device from your phone and restart.

On the Dynavin, go to the Phone dial pad menu, then the Settings gear icon, and press "Bluetooth Reset". Then reboot the Dynavin by holding down the "MODE" or "SRC "button until the screen goes blank. Finally, pair phone with the Dynavin after both have rebooted.

Back to Contents

 

3g: How do I change the boot/startup screen image?

See page 48-49 of the N7 catalog for instructions or click here.

You can save images to the Dynavin from an SD Card or USB device. You can then select one to display as your Dynavin starts up. You can use any picture you have stored on the SD card or USB such as JPG, PNG or BMP files. To change the startup or boot screen, access the USB or SD Card menu. Find the image you'd like and press the icon in the bottom left corner. The image selected to be displayed during startup will be confirmed by the green circled check mark icon in the bottom left corner.

For adding images to radio preset buttons, see 3h below.

Back to Contents

 

3h. How do I assign images for radio presets?

Click here for instructions for adding images to radio preset icons.

 

 

4. Navigation

 

4a: I press the navigation button and nothing happens!

On N6 & N7 units the iGO Primo nav SD card must be inserted in the "NAV" SD card slot or the nav button will not respond. 

 

Back to Contents

 

4b: My E9X Dynavin loses its settings every time I turn it off!

Unlike most cars the E90/92/93 BMW 3 series does not have a constant power "memory" wire in the factory radio plug.  Dynavin provides a power wire in the new wire harness that is to be run to the car's positive battery terminal.  This wire MUST be connected for the Dynavin to operate.  While it may seem attractive to try to connect to a constant power source in the fuse box it is not recommended.  Most of the circuits in the fuse box shut down after 20 minutes.  Running to the power wire to the battery is the least time consuming and most foolproof.

Also, make sure you are on the most current firmware. See 5a.

 

 Back to Contents

 

5. Firmware updates

 

5a: How do I update the firmware on my Dynavin N6 or N7?  

Click here for FIRMWARE UPDATES.

 

Back to Contents

 


5b: How do I update my iGo Primo navigation/map software?

To update your navigation software, please visit www.naviextras.com. You have 30 days free updating through this service. You can also buy additional maps here. Please contact Naviextras for questions or help.

 

 

 

 

 

 

 

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